Terms and Conditions

TERMS AND CONDITIONS

Welcome to Serene Ibadah. These Terms and Conditions govern your use of our website, located at sereneibadah.com, and our services. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

PRICING AND PAYMENT

• Prices for our products are subject to change without notice and we reserve the right to refuse any order you place with us.

SHIPPING AND DELIVERY

• We offer tracked shipping for all orders. Delivery times may vary depending on your location.

• You will receive a confirmation email with tracking information once your order has been shipped.

RETURNS AND REFUNDS

• We accept returns only for damaged products. 

• If your product is damaged, you must contact us within 2 days of receiving your order.

• We do not offer replacements for damaged products but will issue a refund upon verification of the damage.

To request for a refund, please press the chat button that is on the bottom left corner of the screen and we will reply as soon as possible! 

CHANGES TO TERMS AND CONDITIONS

• We reserve the right to update or change these Terms and Conditions at any time. Your continued use of our website following any changes indicates your acceptance of the new terms.

If you have any questions about these Terms and Conditions, please contact us at sereneibadah@outlook.com